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Refund Policy

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Last Updated: 12nd, Oct, 2025

Your satisfaction is important to us. This Refund Policy explains how refunds are handled for purchases made through Sao Vang XNK JSC.

 

1. Digital Product Refunds

Because digital products are instantly delivered and cannot be returned, all sales are generally final.
However, we may offer refunds under the following circumstances:

  • Duplicate purchase

  • Technical issues preventing access

  • A mistake made during checkout

Requests must be made within 2 days of purchase.

 

2. Non-Refundable Situations

Refunds will not be granted for:

  • Downloaded or accessed products

  • Buyer’s remorse

  • Inability to use the product due to user error

 

3. How to Request a Refund

To request a refund, contact us at:
Email: davidofvn@gmail.com
Include:

  • Your name

  • Order number

  • Explanation for your request

We will review your request and respond within 3 business days.

 

4. Payment Processing

Approved refunds will be issued to the original payment method. Processing times may depend on your bank or payment provider.

 

5. Changes to This Policy

We may change this Refund Policy at any time. Updates will be posted on our website.

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